Effective Date: 13/12/2025

At Orami.in ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you interact with our website, place an order, or contact us, we may collect personally identifiable information, including but not limited to:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment-related information (processed securely via third-party payment gateways)

This information is required to process orders, deliver products, provide customer support, and offer a personalized shopping experience.

b. Usage and Technical Data

We may automatically collect certain information about your interaction with our website, such as:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent on pages, and referring URLs

This data helps us understand how users interact with our website and allows us to improve performance, usability, and content.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze website traffic. You may choose to disable cookies through your browser settings; however, doing so may limit certain features or functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process transactions, verify payments, and deliver products.

• Customer Communication: To send order confirmations, shipping updates, respond to inquiries, and provide customer support.

• Marketing and Promotions: To share promotional offers, newsletters, and updates, where permitted by law. You may opt out at any time.

• Personalization: To customize your shopping experience, including product recommendations and tailored content.

• Analytics and Improvements: To monitor website usage, analyze trends, and improve our services, features, and security.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

a. Third-Party Service Providers

We may share information with trusted third-party partners who assist us with:

• Payment processing

• Order fulfillment and delivery

• Website hosting and maintenance

• Marketing and communication services

These service providers are contractually obligated to protect your information and use it only for authorized purposes.

b. Legal and Regulatory Requirements

We may disclose your information if required to do so by law, regulation, court order, or governmental request, or to protect the rights, property, or safety of Orami.in, our customers, or others.

c. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. Any such transfer will be subject to appropriate confidentiality and data protection measures.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request correction or updating of inaccurate information

• Request deletion of your personal information, subject to legal or contractual obligations

• Opt out of receiving promotional or marketing communications

You can unsubscribe from marketing emails by using the unsubscribe link provided in our communications. Please note that even if you opt out of marketing messages, we may still contact you regarding orders, account-related matters, or important service updates.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@orami.in

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.